NitroFlare Udemy - ITIL® Foundation COMPLETE ITIL® Foundation Exam Training

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  1. kocogi

    kocogi Active Member

    May 29, 2012
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    Udemy - ITIL® Foundation: COMPLETE ITIL® Foundation Exam Training
    MP4 | Video: 1280x720 | 55 kbps | 48 KHz | Duration: 10 Hours | 538 MB
    Genre: eLearning | Language: English

    Prepare ITIL® exam with the most comprehensive online ITIL® course. Full realistic ITIL® exam at the end. (ITIL® 2011)

    Do Not Waste Your Time and Money! Enroll in the most comprehensive online ITIL training.

    HIGHEST AVERAGE REVIEW RATING in ITIL category in Udemy! Just check the reviews.
    More than 1000 students enrolled
    THE MOST POPULAR ITIL Course of Udemy!
    Note that, this course guarantees:
    30 Days FULL REFUND of your money is guaranteed if you will not be satisfied with this course
    You will have LIFETIME ACCESS to this course. So, you will be able to re-take this course unlimited times.
    By enrolling in this course, you will be able to:

    Get Ready for ITIL Foundation Exam
    Learn theoretical concepts with real-world examples
    Test yourself with a FULL ITIL Exam at the end of the course
    Get prompt answers & support from the instructor within 24 hours!
    Participate in active discussions with other ITIL candidates & participants became ITIL.
    Get downloadable handouts and materials during course
    Get special offer to my other courses
    You do not have to pay a lot for ITIL training. By taking this course, you will have life-time access to ITIL course and you will enroll in the training based on your schedule anywhere and anytime you wish.

    This course includes concepts of IT Service Management (ITSM). By taking this course, you will be very well prepared for ITIL Foundation Exam. This course tells the theoretical concepts of IT service management in detail as other ITIL courses. What differs this course from other ITIL courses is its examples and real-life samples for the concepts described during the course.


    In each section, information and definition of the topics are covered and followed by real-life examples in order to illustrate the concepts better.

    This course covers 5 ITIL Service Lifecycle Stages and processes associated with each service lifecycle stage

    5 ITIL Service Lifecycle Stages:

    Service Strategy
    Service Design
    Service Transition
    Service Operation
    Continual Service Improvement (CSI)
    Service Strategy Processes:

    Strategy management for IT Services
    Service portfolio management
    Financial management for IT services
    Demand management
    Business Relationship Management
    Service Design Processes:

    Design coordination
    Service catalogue management
    Service level management
    Availability management
    Capacity management
    IT service continuity management
    Information security management
    Supplier management
    Service Transition:

    Transition planning and support
    Change management
    Service asset and configuration management
    Release and deployment management
    Service validation and testing
    Change evaluation
    Knowledge management
    Service Operation:

    Event management
    Incident management
    Request fulfillment
    Problem management
    Access management
    Service Operation:

    Seven-step improvement process
    Besides, course also provides tips and tricks for passing the ITIL Foundation Exam.

    Note: If you are a PMP, you can submit 10 PDUs by enrolling in this course.

    Here are some reviews from the participants enrolled in this course. (Click on reviews to see full list of reviews)

    "Resit teaches the course very well. He corrrelates the IT service management theories with practical implications very well. The structure of the course makes the course easily followable. I recommend this course for every IT service management professional." - Takumi Shimizu

    "Structure of the course is very well built. Lectures are easy to follow and quality of the presentation, video and sound is great. Instructor gives every theory with its practical implication and this makes you to understand ITSM concepts clearly. I would definitely recommend this course for every ITSM aspirant." - Josephine Claudine

    "Course covers IT service management concepts. Instructor also enlightens the theorethical concepts with real world practical implications. This course will add you more than passing ITIL. You will have the knowledge of IT Service Management in today's information age." - Henry Chor

    "Many thanks to Resit for the course, easy to navigate, clear and unambiguous, and definitely covered everything well. I also appreciated your effort, really useful." - Sandeep Kumar Verma
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