NitroFlare Udemy - Salesforce Certification Service Cloud Rapid Exam Prep

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  1. kocogi

    kocogi Active Member

    May 29, 2012
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    Udemy - Salesforce Certification: Service Cloud Rapid Exam Prep
    MP4 | Video: 1280x720 | 54 kbps | 44 KHz | Duration: 2 Hours | 571 MB
    Genre: eLearning | Language: English

    Prepare for the Service Cloud Consultant Certification using realistic practice exam questions arranged by topic areas

    This course focuses on what you need to know to pass the Service Cloud Consultant Salesforce Certification exam. This course is designed to focus on specifically what you need to know to pass the exam by walking through more than 40 sample test questions.

    Take this course if:

    You are preparing for the Salesforce Service Cloud Certification Exam
    You want to save study time and only focus on areas where you need help
    You want to prep with an instructor who wrote and edited questions on the actual exam


    Salesforce Administrator Certification - Required to get the certification and to understand this course
    Understanding of Salesforce terminology - If you don't know what a workflow rule is, you are not ready for this course.
    Some experience configuring Service Cloud functionality and familiarity with features

    Course Format:

    This course is organized to match the Salesforce-published exam study guide. We walk through sample questions grouped by each of the topic areas in the study guide:

    Industry Knowledge
    Case Management
    Solution Design
    Interaction Channels
    Knowledge Management
    Implementation Strategy
    Contact Center Analytics
    Integration and Data Management
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    Download ( NitroFlare )

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